Before you order
Questions people ask
How long will my order take?
Orders are packed within 2–3 working days and typically arrive 3–6 days after that. You will get a tracking link the moment it ships.
What does delivery cost?
Shipping is calculated at checkout, and it is free above the threshold shown in your cart. No charges appear after you pay.
Can I pay cash on delivery?
Yes, where COD is enabled for your area — you will see the option at checkout if it is available to you.
What if something is wrong with my order?
Tell us within 7 days and we will make it right — replacement or refund, your choice. Photos help us sort it faster.
Can I change or cancel after ordering?
If it has not shipped yet, almost always. Message us as soon as you can and we will catch it.
Do you take custom or bulk orders?
Often, yes. Tell us what you have in mind on the contact page and we will tell you honestly whether we can do it.
Still stuck? The contact page reaches a real person.